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Bachelor’s degree in information technology, related field, or the equivalent combination of education, training, and experience.
Working knowledge of asset management, MECM/SCCM platform, ServiceNow, MS Office Suite, and other related tools and technologies.
Strong communication and documentation skills in writing technical and end-user documentation.
Experienced in supporting and facilitating risk and compliance audits, including progress tracking, status reporting, and the collection of artifacts.
Strong organizational, planning, and time management skills with the ability to prioritize and execute.
Strong research, analytical, and problem-solving skills using pivot tables and other related tools and reporting.
Experienced in project management and meeting facilitation.
Strong communication and presentation skills when presenting findings, conclusions, and other information to various audiences.
Experienced in guiding and mentoring others.
Self-starter with a positive attitude and willingness to hit the ground running.
Diplomatic in exchanging information and addressing sensitive issues.